Great Service, Fair Price
Just prior to our annually July 4th party our 15 year-old Monogram decides to have a problem - not cool, literally. I placed calls to various appliance repair companies & listening to their responses felt most comfortable with Al's Appliance. Some of the companies I called were telling me what needing fixing before they even saw the fridge. One of them even told me if I paid cash they would reduce the original trip charge in half & that most repairs are around $200 - interesting. I checked everyone out on the BBB for Denver first and then cross checked those businesses with Tom's website. Al's Appliance is listed on both of this websites in good standing for good reason. Not only did Al (himself) come out prior to the 4th holiday when others only gave me the after the holiday option but he was on time and quickly diagnosed the problem. 45 minutes later we had a refrigerator/freezer that worked & weren't charged an arm & a leg to do so.
Pros:On Time, Courteous & Friendly, Fairly priced
Cons:Sorry I don't have one

Date Added: Jul 8, 2009

Fast, Quality Service at a Fair Price
My Whirlpool refrigerator started getting ice build up in the freezer compartment and a hideous, loud, vibrating noise that could be heard throughout my house. In addition the fridge just wasn't cooling to the proper temperature. I called Al's first thing the next morning and Joe was at my house by noon. The condenser fan assembly (noise/bad temp control) and defrost theromstat (ice build up) needed to be replaced. Joe had me up and running in about 40 minutes. Way cheaper than buying a new fridge, cost me just under $250. Great service, fair price, and I would call them again. Hopefully I won't need to! Also, Joe's jokes suck...keep your day job Joe! Ha!
Pros:Fast, professional service.
Cons:I had to pay for it.

Date Added: Jan 12, 2009