juswest
Centennial
,
CO
US -
80015
Excellent Service It was our first time using Quality 1st and we will definitely use them again. They were friendly, fast and sent an experienced plumber to our house. Vince was great, thanks for taking care of the problem quickly.
Date Added: Sep 1, 2009
Pricing I can Trust "Quality 1st Plumbing means just that, they put quality first and it shows in their products and service. Whenever I need them for repairs or installation they are there quickly with pricing I can trust. What I like most is their desire to learn as much about is wanted first and then they get to work rather than suggesting products or service I don't need. I would recommend Quality 1st Plumbing without hesitation to anybody, anytime."
Date Added: Jul 23, 2009
Exceeded Expectations I called hoping to get someone over to look at my problem and they sent Kyle over in an HOUR! He arrived, evaluated the issue and solved it the same day! Being that the leaking pipe was in the wall, I thought he would take a look at it and then come back, but he finished it in about 2.5 hours, I wasn’t expecting it done so fast!. He was very professional and did his job well. I will be calling Quality again. Thanks for the help and putting my mind at ease!! We received quality work at a reasonable price.
Pros:Nice, clean crew. Arrived and solved the problem in a very timely manner!
Cons:no cons - really!
Date Added: Jul 20, 2009
Responsive I found Quality First to be very responsive, knowledgeable, “first” rate in customer service and technical ability. Being new to the property management business, it’s been a pleasure being associated with such a “Quality” company and owner.
Date Added: Jul 19, 2009
Sump Pump I was very satisfied with the service.
The technician showed up on time, explained my options with a new sump pump, installed it quickly and was neat.
I would consider using your service again.
Date Added: Jul 17, 2009
Fast Response Howie: Just wanted to say thanks for the fast response and the great tech you sent. I appreciate all you do for us.
Thanks again
Date Added: Jul 16, 2009
They are great! Dear Howie,
I am writing to let you know how much I appreciate what you did for me in a time of great need. I was on vacation in Wisconsin for my aunts wedding and I received a call from my renter stating that he could not turn off the water valve in the bathroom to the shower. Water was rushing out he had tried to turn off the valve and it would not turn off. I was frantic!
My mom said to call Quality 1st Plumbing, and I am so glad I did! They were at my condo in less than an hour to fix the problem. I was very worried that it might be a difficult repair since we had had it fixed about 2 years ago and the shower had old parts that were hard to find. The service tech was very knowledgeable and did a fantastic job. Quality 1st plumbing certainly knows what they are doing! They really take care of their customers and it really shows.
If you need a plumber I recommend to call Quality 1ST Plumbing they are GREAT!
Sincerely,
Neil Bridgeford
Date Added: Jul 16, 2009
On Time and Reliable Not only is Quality 1st on time and reliable; they do the job right and in a cost effective manner. Maybe even better yet, when they are finished, the house is cleaner then when they began!
Date Added: Jul 15, 2009
Investment Property As a Real Estate investor who owns investment property, I have many calls from tenants who will have certain issues. Some issues are easily addressed via various approaches and other require specific knowledge about the issue. Specifically, I had an issue where a rental property had a severe drainage issue on the exterior of the home at the main drainage pipe. Quality 1st Plumbing was notified and fixed the issue quickly, in a professional manner and this drainage issue has not returned. They diagnosed the issue quickly and fixed it promptly. I can attest that Quality 1st Plumbing is a great organization to contact for a wide range of plumbing issues.
Date Added: Jul 15, 2009
Experienced!! In my experience with Quality 1st Plumbing, I have found them to be extremely experienced, professional and the customer service is impeccable.
Date Added: Jul 15, 2009
Quality Workmanship! Wow...I really appreciate the quality of workmanship, the promptness when emergencies occur and the expertise and knowledge that Quality 1st Plumbing has provided for Pro! Flooring Brokers With confidence we gladly share Quality 1st Plumbing with our family/friends & customers because we know that quality comes first because quality lasts...
Date Added: Jul 15, 2009
My Plumber Professional, timely, friendly, caring, honest... these are just a few things that you will get from "MY Plumber." I have a hard time referring anyone or any business because I am not willing to trust my name to their work. Not with Howie and his team at Quality First... I hand out his cards and suggest his services to everyone I talk to in need of a good plumbing company. I feel confident that the referral will not come back and haunt me.
They are willing to look at any job... if it is something they are unable to do right... they will let you know and refer you to a company that can do it. I feel like no job is too big or to small for them.
Pros:You are going to get the same service if you spend $50.00 or $3000.00.
Date Added: Jul 15, 2009
Best Decision I just wanted to say that dealing with Quality 1st Plumbing is the best decision a person can make. Every company out there promises the world. Not
Only did Quality 1st Plumbing promise, they delivered.
Thanks for showing what great service and value really means.
Date Added: Jul 15, 2009
Trustworthy Howie and I had only met once and right away I knew I could trust him indefinitely. I immediately referred a friend of mine who needed a sprinkler system re-worked. Within hours, he was able to take care of her needs and she was over the moon on his timeliness and quality of work. I would refer Howie and 1st Quality Plumbing any day! Like they always say, 1st impressions are always right!
Date Added: Jul 15, 2009
Great Service The professionalism and responsiveness of the Quality 1st Plumbing staff is noticeable.
Date Added: Jul 15, 2009
Fixed our foreclosure I recently purchased a new home; new to me anyhow. It was one of those "interesting" foreclosures. And between the time of working through the plumbing issues in de-winterizing for the inspection to the installation of a new water heater (and HVAC system), I received nothing but prompt, professional, and Quality service. Thanks Howie (and support crew)!
Date Added: Jul 15, 2009
Helping Seniors “I referred Howie Metz and his team at Quality 1st to my 80-year old mother who had a plumbing emergency. They arrived at her home on a moment’s notice, resolved the problem, and managed the process in a professional and cost-effective manner. They treated her with respect and courtesy; I always worry that service industries take advantage of Senior Citizens and this was NOT the case with Quality 1st Plumbing. They provided only the repairs that were necessary at an affordable price and my mother felt very comfortable with the technician and was completely satisfied with the result. A HUGE THANK YOU to Howie and his team of professionals; their ethics and attention to customer service are phenomenal!”
Date Added: Jul 15, 2009
BobbyB We had a few "little" plumbing issues. Aaron came out and was very polite and respectful of our home. He took care of everything for us and we were very pleased with the sevice we received. I was very impressed with the level of customer service and the fact they called to make sure we were home and ready before he showed up at our door. I will refer Quality 1st Plumbing to all my friends and family.
Pros:Professional, clean, and very friendly
Cons:none
Date Added: Jul 14, 2009
Sump Pump I was very satisfied with the service.
The technician showed up on time, explained my options with a new sump pump, installed it quickly and was neat.
I would consider using your service again.
Date Added: Jul 14, 2009
Terrific Job I have work with Howie for years and there has not been one occasion where he or Quality 1st Plumbing has not done a terrific job on any schedule repairs or after hours call.
Besides working with Howie, recently I have repairs done by Quality 1st Plumbing at my residence. Everything that was done by Howie and his crew was fantastic. Everything was handled so professionally. You guys went above and beyond to find what the plumbing problem was at my home and was taken care of.
Pros:You guys rock!
Date Added: Jul 14, 2009
Prado I’m sorry the Prado ruined your Sunday! What a mess!!!
A huge thank you to you for handling the situation. Client Services didn’t really call me except to ask about access, so I didn’t realize the severity of it until after hearing your message from late yesterday afternoon. This is why you are my absolute favorite!
Date Added: Jul 13, 2009
A Huge Fan I have become a huge fan of Quality 1st Plumbing! As the Construction Services Director of a large property management company I have been continually impressed by the incredible response shown to our company. The service as well as the follow up have been a huge plus for me when dealing with difficult situations, special thanks to Howie and his team!!!!
Date Added: Jul 13, 2009
Friendly and Knowledgeable “Excellent company. I’ve dealt with the owner, a technician and the office staff. I found them all to be very friendly and knowledgeable. The owner was very patient and spent more time on the phone than he should have helping me trouble shot my plumbing problem. The technician called to confirm what time he would be at my house and showed up exactly on time. He was polite and clean (not just his appearance, but he cleaned up the whole area he was working on!) They are the only plumbing company we will ever use!
Date Added: Jul 12, 2009
Great Stuff The plumber was excellent and I'm very pleased with the work. Mostly I'm confident that we won't have any sewer backups for awhile. But having the clean out is probably something we need to do, maybe in 6 months? Let me know what you will charge and I'll see when I can work it into the budget..
Pros:And thanks for your professional and courteous staff!
Date Added: Jul 10, 2009
mtnshelties
Pine
,
CO
US -
80470
Quality information I called with a question about my pressure tank. I spoke with Howie who was absolutely wonderful. He told me he doesn't work with well systems so couldn't tell me if the price quote I received was fair, but did direct me to places to find replacement tanks and a quick run through of installing.
If I have a problem that is NOT well-related I will definitely call Howie again!
Pros:very courteous and helpful. Also completely honest in telling me which of my questions he couldn't answer because of not working with wells.
Cons:none
Date Added: Jul 9, 2009
Well Done First of all I want to compliment your crew and the job. Both were excellent.
I have a meeting with the Farmer’s adjustor at 3 today. I may refer her once again to you for any further details she may need now that the job has been done. My insurance agent said to go through the normal channels first and if that doesn’t go my way he will step in and try and help. He did also say “normal wear and tear” are the words of doom so I hope it doesn’t come down to that as a reason for this catastrophe.
Thanks again for a job well done.
Date Added: Jun 22, 2009
Will use again! Thanks for everything.
Its not easy writing thanks after throwing so much money into the dirt, but I really am very appreciative to have had your team on board to fix everything. Everyone of your field guys were impeccably professional. Every last one of them. They were all really easy to work with. This whole mess could have been really bad for us, but they really made it all easy. No mess, no fuss. They were in and got it done and closed up and that was it.
I visited the site twice during the day. The hole was much smaller than I thought. They managed to get the pipe into a small, cramped space. At the end of the day, they showed me the work in the basement. It all looked good to me.
So I am really appreciative. You took all of the headache out so that the only bummer was the cost, which always is high when dealing with sewer lines. I was able to focus on work yesterday because everyone had everything under control at all times.
I have had a good idea for some time that there was a problem with the connection back to the house, so while it wasn't what I wanted to have happen, I have expected this for some time. Now the up side is that its fixed.
We'll pass your name around to all who ask for a plumber... and will call again whenever we have an need.
Date Added: Jun 19, 2009
Trust them! I did! After looking around for a plumber and having them give me opinions and costs, we called Quality 1st Plumbing. They actually answered the phone. I was able to ask all the questions I wanted and when they came to my house they came up with the solution. All the others wanted to sell me something. Quality 1st just told me what I needed and how much it would cost. The price I paid was actually $15.00 less than the quote because they didn't need a part and even though they could have charged for it they didn't. If you need to find a plumber you can trust call Quality 1st.
Pros:VERY honest. On time. Clean. They answer questions and made me feel very comfotable.
Cons:I wish I called them 1st!
Date Added: Jun 16, 2009
They did a Great job & quickly I had the main line infront of my home spring a leak. It's a very old home and we noticed water pushing thru the pores of the basement wall (its concrete) so we knew we had a problem. we had the water company come turn off the water and started a search for a Plumbing company that would do a Great job and was fairly priced, I had 3 estimates as suggested by several people. Quality wasn't the cheapest but they were by far the quickest and put us at ease right away,and the fact they have Great testimonials was a plus as well. Thank you Howie & Crew for the QUICK CLEAN JOB you did to get is back up and running, Nickey & Gloria M.
Pros:Quick, they showed up when they said they'd be here.
Fixed the cracked sidewalk from the backhoe quickly.
They didn't destroy my yard. or basement
Cons:None that I can think of.
Date Added: Jun 11, 2009
Great Service! Friendly, helpful telephone customer service scheduled the appointment and immediately followed-up after completion of the job.
Skilled, experienced, professional plumber arrived on time and completed the job promptly. Final cost matched the estimate, no surprises.
Cons:none
Date Added: Jun 8, 2009
Great SERVICE We were in a bind. We called Qaulity 1st Plumbing and they did what they said they would do. They showed up on time, explained what we needed and exactly how much it was going to cost. The service was the best ever and our whole neighborhood will use them.
Pros:Without question the best service company I have ever used. Reasonable price and GREAT service.
Cons:Not a single con about these guys.
Date Added: May 18, 2009
Honest and Fair Estimates! Spoke with Howie who was able to give fair and honest estimates for replacing water heater. Will work with your situation to get you the best rate.
Date Added: May 12, 2009
EXTREMELY Satisfied! From the minute they answer the phone, they are efficient, professional and friendly. Kyle replaced my hot water heater in a minimum of time with a maximum of quality. They have me as a customer for life!
Pros:Quality of service, fantastic phone skills and followup, timely response, do exactly what they say they will do when they say they will do it.
Cons:None - My only gripe is that I didn't find them sooner...
Date Added: Mar 20, 2009
Fantastic Service My main sewer line to the street broke on Jan 4th in a big snowstorm. The crew from Quality showed up first thing in the morning on the 5th and found the break near the street. They helped me with a lot of ideas on how to same time and money. By noon on January 6th at -12F these guys had the pipe repaired and had me as a happy customer for life.
Pros:Wonderful service, honest with lots of ideas to save money. Great Price.
Cons:None
Date Added: Mar 8, 2009
First-rate plumbing from Quality 1st Plumbing We had an emergency situation, and Howie was out there as quick as can be. He stepped into a difficult situation, and he brought us quality service with outstanding professionalism. He took care of everything in a jiffy, and he brought warm compassion to our chaotic home.
Pros:Speedy service, outstanding professionalism, warm courteous demeanor.
Cons:Absolutely none!
Date Added: Feb 14, 2009
Awesome It was so nice to have a company show up when they said, do what they said, and do it well!
Pros:Very professional
Cons:none
Date Added: Feb 13, 2009
Excellent Service Quality 1st Plumbing has done work for me at 2 of my rental houses on 3 occassions now and I have been completely satified with the pricing, professionalism, promptness and overall service. I was referred to Howie Metz and Quality 1st Plumbing by the Troubleshooter crew while calling in about a plumbing problem I was have at one of my rental properties. Another plumbing company was quoting me $1200 to re-do some work that this other company was not able to fix the first time around. Howie completed the work the same day for a fraction of what the other company was going to charge me. Thanks to Howie and Quality First Plumbing!
Pros:Fair Pricing, Quick Service, Professional, Quality Work
Cons:None
Date Added: Jan 14, 2009
verg65
Elizabeth
,
CO
US -
80107
Cast iron tub howie from quality first plumbing recently installed a 350 pound cast iron tub in a bathroom i'm remodelling. this was a very difficult job but was done on time, on budget, and no complaining. i had two other plumbers look at the job and said it was to difficult and walls would have to be removed to fit the tub in. very impressed with quality first plumbings work ethic!!!
Pros:on time, on budget, not affraid of hard work
Cons:none at all
Date Added: Jan 5, 2009
Burst pipe I heard water running in our pipes the evening of December 17. Thinking that was odd since I wasn't using any water at the time, I ran downstairs toward the main shutoff valve. After turning the valve, I found water covering the basement floor and the sound of dripping behind the wall. I found Quality First on the referral list and called Howie. He was very pleasant and understanding. He set an appointment for 8:30 the next morning. His man called en route and arrived when promised. We received a reasonable estimate and work was completed within 2 hours.
Pros:A human answered the phone. They do what they say they will do.
Cons:None.
Date Added: Dec 22, 2008
Water heater
Date Added: Dec 19, 2008
julieb
Arvada
,
CO
US -
80005
Crisis solved! In the record-breaking cold snap, our pipe burst. The 1st plumber I called put me on hold, then couldn't send help for more than 5 hours and talked about extra charges. Howie was the one who got the job done for us - friendly & helpful on the phone, with an accurate estimate & worked us into the schedule right away. Vince fixed everything quickly, cleaned up, and had our water restored in 45 minutes! They're our heroes.
Pros:Fast, reliable, efficient service. You're not just an anonymous customer waiting for a return call.
Date Added: Dec 15, 2008
Frozen Pipes With the cold weather snap, we had a pipe freeze. Called Quality 1st at about 10:30pm, got some guidance right away and schedule for an appoitment next day. They showed up on and resolved the problem with in 1 1/2 hours. Dan did a great job and you wouldn't even know he was there. Their prices ere very competitive and did a quality job.
Date Added: Dec 15, 2008
Hot water heater purchase/install Howie was very proactive in communication on price, and install time/date. Dan showed up exactly when promised and was courteous, knowledgable and friendly. Got done in a timely manner with professional insatallation.
Pros:Impressed with Quality's honest and proactive communications. Time and price were as quoted.
Cons:none
Date Added: Dec 8, 2008
Qulaity Efficient and professional. Couteous and spotless. Articulate and friendly.
What more can you ask?
Date Added: Dec 5, 2008
Great Service! Thank you so much for your prompt and courteous service. Dan was wonderful and fixed our kitchen sink and commode issues in less than 5-minutes! He is a real pro! We highly recommend Quality Plumbing!
Pros:Courteous and fast!
Cons:None
Date Added: Dec 4, 2008
Great Experience, Highly recommend Wow, great company! I would highly recommend Howie and his team. I felt like a valued customer from my initial phone call to schedule my appointment, until the job was completed.
Howie, even followed up with a phone call the next day to make sure I was happy!
Pros:Very nice company to do business with, very well priced and professional.
Cons:none
Date Added: Dec 1, 2008
Sewer Line Problem I had a sewer back up and called Quality Plumbing & Repair on Sunday night. On Monday morning, as promised, someone was at my door to snake the system. Unfortunately, it was much more involved than originally thought. Howie scheduled a pipe repair for the next day and by 7:00 the next evening I had a useable system. Howie understood the need for prompt action and, instead of potentially leaving me without the ability to stay in my home for an extended period of time, ensured I was able to use my system very quickly. He explained the process and made sure I was comfortable with all aspects of the project. I am very satisfied with the results and how I was treated by his team. Howie's responsiveness is impressive.
Pros:Prompt and complete service.
Cons:None.
Date Added: Dec 1, 2008
Main line clean out service Called and they said a plumber would be here between 2 and 4, and guess what they called at 2:30 and said he was on the way and he arrived at 3:17 and within the promised time. Now why can't other businesses do that?
Pros:Good sevice and out time and did the work promptly
Cons:none
Date Added: Nov 17, 2008
Great Plumber I heard Howie from Quality First Plumbing talking about a “Smoking Deal” on hot water heaters on Tom’s show. I called Howie and ordered a hot water heater. I was delighted by the excellent installation and service – they came on time, cleaned up completely, and everything worked perfectly. On top of that Howie’s prices were lower than the other plumbers I had called.
Pros:Excellent installation and service – they came on time, cleaned up completely, and everything worked perfectly
Cons:None
Date Added: Nov 17, 2008
Basement Finish They came out to re plumb part of my basement before remodel. Howie was quick and everything worked perfect. Job came in exactly at the bid price.
Pros:completed on time
Cons:none
Date Added: Oct 3, 2008