Reviews of Done! Plumbing & Heating
A plumber unlike other Denver plumbers. Family owned and operated since 1999, our plumbing company is built on the belief that we should treat each customers as we wish to be treated. You need great plumbing service, Done! has that with a guarantee!
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A Satisfied Customer
Chris Lynn from Lafayette, CO
I had a bathroom vanity that would not drain properly after we had upgraded to an undermount sink. The plumber was prompt on his arrival and gave me options for the repair. He was very fair and took great pains to explain things. The work he did was exemplary and I would definitely use Done! again.
Larry from N/A
Listened to my naive thoughts, then did the right thing also fixed two other leak points nearby.
Philip from N/A
Marsha from N/A
Bryan was such a wonderful, wonderful plumber. He did MORE than an excellent job, his performance was PERFECT, and then some. Never have I had such a good experience with a service provider. I can't say how great he was. I have already spread the word with my friends and neighbors.
Connie from N/A
Gavin did a great job and explained everything in great detail.
Jason from N/A
We had a water pressure problem in the house (110 psi) and called on 2/22, received service on 2/23. Great service was provided by Thomas. He answered all questions & concerns and fixed all of our problems with our water pressure. Thanks again!
Mary from N/A
Both Ivan & Darrell are very good & pleasant to work with. They explained everything to us as to how things worked and what needed to be done. We would not hesitate to call them again.
Jim from N/A
I would recommend Darrell and Done Plumbing as they were quick in their response time and resolution to the plumbing problem that existed.
Janice from N/A
John, my technician was wonderful! Michelle, the one who made my appointment, was excellent! Both were friendly, helpful, and professional. My plumbing problem was easily fixed. It is very assuring that if I have any future issues, I know that I can depend on Done Plumbing. Their 2 year service contract/membership worked well for me. Thank you!!!
John from N/A
Darrell stuck with the job from beginning to end. Time will tell if the new hot water tank will last. I was happy with the quick service and same day install. Again, Darrell did a great job but like jobs like this, time will tell if it works. I'll use Done's services again.
Cope from N/A
A job well done! (Get it? DONE.)
Janet from N/A
Gavin was very straightforward, honest and I was kept in the loop throughout the entire process. I will heed is recommendations and he was very trustworthy.
Aimee from N/A
I wrote a review before saying not to use this company because I thought I was over charged, but I was contacted by the general manager and he made it right. He was very nice and professional. Thanks- Aimee
Kitty from N/A
Had a couple of things I needed done. Clyde Swectella was very informative on seeing another problem with my water heater and was able to fix it very quickly.
As I was talking about my old garbage disposal, he explained how taking care of it now would be cheaper than waiting for the 30-year-old disposal to die. I am very happy with the service and cost. Thank you.
Eugene from N/A
Very professional, friendly. Kept us informed throughout the job. Thank you!
Will ask for him every time.
Hilary from CO
I want to give a huge thank you to your plumber, Quinn. I had to call due to a leak and thankfully he found other major issues that he was not only able to fix, fix correctly, timely, as best a price as one could hope. Will ask for him every time.
Irene from N/A
The services provided by Done Plumbing & Heating are excellent. Gavin Smith was very knowledgeable and professional!
Matthew from CO
very professional, and helpful. explained everything in detail and was very courteous and cautious with the house. However did leave a mess on the washing machine when working on sewer line. Floor was our issue to clean up.
Layne W. from N/A
Shelby Rosen was straightforward and honest during the initial visit. He explained everything thoroughly along the way and answered all questions. Excellent job!
Anthony from N/A
Explained all options and was professional and friendly. Thank you.
Renise from N/A
I can't believe the quality of my experience today! My technician Gavin was the epitome of professionalism. His work was concise, well explained, and thorough. I consider him he "gold standard" to which all other service providers will be compared. Needless to say, DONE will be my plumbing provider from this point forward. Well "DONE"!
Tom from N/A
Gavin from Done Plumbing provided outstanding service. He was courteous, professional, knowledgeable, and always kept me informed as to what he was doing and what my options were. Thanks for a great job on my bathroom plumbing needs.
Steve from N/A
Robert did a great job. After I got over the dollar shock of replacing a garbage disposal the job was done beyond my expectations and looks and operates so much better than the original equipment (we figured at least 16 years old and poor original installation by previous home owner). All done within 5 hours of my initial call.
Pat from CO
Robert, the technician, arrived within an hour of my call for water heater repair. He was very pleasant, presented several options in our quote, and then did the work in a very timely and professional manner.
Jack from N/A
Shelby does great work and is very knowledgeable. Shelby did everything that was asked and them more. Again, fantastic. Super work. Very courteous.
Dave from N/A
Will highly recommend your company to friends and family. Steve was extremely knowledgeable, explained everything clearly, and was easy to understand.
Ro from N/A
Thank you Done Right! for your wonderful service. John Blair was professional and made sure explained everything that needs to be done. He was prompt and honest.. I would recommend him to my neighbors and to my friends! Thank you again!
Kevin from N/A
Quick, helpful, and very informative. Answered all my questions. No problems.
Koala from N/A
Outstanding Itsdone Plumbing Service From John Blair My husband and I were very impressed with the outstanding level of service we received from John Blair of Itsdone Plumbing. John Blair was extremely knowledgable, professional, and courteous. We greatly appreciated John Blair's patient explanations regarding the most prudent & economical plumbing options that were available to us. We would strongly recommend John Blair of Itsdone Plumbing to anyone who values professional and knowledgable plumbing service.
Fast quality Service.
Brian from N/A
Fast, quality service Tech came out same day as promised. Tech was polite, explained everything, and provided a quote. Work was done very well. Tech cleaned up and left no traces (except for fixing the problem).
Nancy from N/A
Wonderful - explained everything he was doing in detail. Wonderful job. Professional and courteous. Would recommend and call again.
Craig from N/A
Not just saying it, really great experience Very nice job and very professionally installed. Really appreciate the discount!
Found a leak in our shower.
Hillary from N/A
Sudden leak fixed same day, within hour of call heard weird noise and found a leak. DONE came within an hour of call, didn't make me feel stupid, fixed the repair rapidly, and gave me the coupon I couldn't find. The plumbing team is excellent.
Replaced sewer line.
Sue from N/A
We were very happy with Done Plumbing. We had to replace the sewer line between our home and the city. Brian from Done Plumbing walked us through the entire process, kept the disruption to a minimum, and gave us a very competitive price.
Job well done!
Chris from N/A
Job well done The plumber got the job done quicker than expected, and so he discounted the final bill. He also spend some extra time advising me on a leaky faucet and toilet, without charging me extra. Overall, he was very helpful and did a great job.
Thomas from N/A
Prompt service and quality job Done was able to send a repair person promptly. Jason H. did a careful and thorough job of replacing a drain pipe in a difficult location. Will call Done again for any future plumbing issues.
Friendly and positive.
Scott from N/A
Friendly, positive. Gavin Smith was extremely friendly and helpful and quick to diagnose and complete work.
James from N/A
Great service, quick response, and a pleasure to have doing the work. Gavin was very professional, knowledgeable, and friendly. His work was done well and with great care. I will use Done and Gavin again.
Ruth from N/A
Problem resolved quickly Technician was able to diagnose, explain problem, and complete repair very quickly. Repair was very minimal time and he was courteous to discount fee.
Jeffery from N/A
Outstanding! Best plumbing company I've ever had to work with! Both plumbers were on-time and did excellent work. They explained everything to me and gave me price quotes before starting any work. I called at 2:00 A.M. and your company had a plumber out by 9:00 A.M. that same morning. I would recommend your company to anyone I know. Thank you so much for professional and excellent service!
He explained every thing.
Rebecca from N/A
This was an excellent experience for me. Lucas was extremely friendly and very respectful. He explained ever aspect of the job he was completing for me. I did not feel inferior while he was talking or showing me the plumbing parts he was repairing. When I need services again, I hope Lucas is available.
Jeff from N/A
Painless, quick, expert skills Exp. tech, thorough explanation before starting, quick work, clean, and on-time.
Explanation of work.
Richard from N/A
A feeling of a job well done. Explanation of work done and future repair possibilities was good.
Gail from N/A
Jason was great! Jason is a great plumber. He came out on Thurs to fix a leaky shower. The part he needed was not on the truck and he knew not to start until he had the part. He was back on Saturday and got it all squared away. Thanks.
Very good service.
Elizabeth from N/A
Very good. Steven was very professional and helpful. He was helpful in getting the price down for me, while still fixing the problem.
Bryan was Awesome.
eric from N/A
Bryan was awesome and very professional. I will use Done Plumbing in the future due to my experience with Mr. Hertges!
Cathy from N/A
Excellent! Tech discussed everything with me as he was fixing it. Great customer service-very knowledgeable and did an excellent job of fixing what was broken. Suggested preventative actions during repair. Also, triple checked all work that was done.
Mark from N/A
Good experience. Technician was friendly, effective, polite, and unobtrusive. Plumber had to come out twice, but I don't think it was his fault. He did a great job and was very respectful of out belongings. He also showed great patience with a difficult landlord.
Leak in the shower.
Travis from N/A
Pluming Service We called Done Plumbing to help with a leak in our shower. Our tech was Thomas Meyer (Truck #44). I don't often write reviews, but he was absolutely amazing. He was able to diagnose the problem quickly and recommend how to resolve the issue. He was also a very nice, professional individual. We are very impressed and very satisfied. We will be sure to use you in the future. Thank you.
All went well.
Laura from N/A
All went well Robert was very helpful, explained what needed to be done and seemed to take care of the problem.
Irene from N/A
Very satisfactory First: I am not a relative of josh or anyone in your company. Josh was very professional, caring, and efficient. You came within one hour of my first call.
Explain what he is doing.
Thomas from N/A
Matt has always taken the time to explain what he is doing and why. I have appreciated his candidness of issues as he has always been very direct in the type of fix needed. Matt has always been very professional and friendly. I mentioned to him that I would be requesting him by name for future plumbing/heating needs.
Over all a great experience
Bob from N/A
Extremely enjoyable and professional. Everyone in the crew worked continually with few breaks. Thank you Brian.
Overall great experience
Ryan from N/A
Overall great experience When our furnace wouldnt light up on Friday, it's not the greatest feeling. I did some research and found It's Done since I've never needed a furnace fixed before. It meant alot to me to know It's Done Plumbing and Heating came recommended by both AAA and the Better Business Bureau. I called and though I couldnt get someone out immediately (It was the first cold day of the season, lots of people probably figured out they had an issue), I received a call very quickly to set up an appointment. Adam showed up right on time which was important with our busy schedule. He was very friendly and informative. He listened to my observations of my problem and did a thorough check. He explained everything he was doing and let me know my furnace was great, however, my thermostat was causing the problem. He offered his service and gave a few options. Wires are not my thing and he fixed up everything for us. In less than an hour, my furnance was working great with a new thermostat. The pricing was reasonable and I felt much more comfortable having a professional do the work...and so did my wife! It's Done and Adam went above my expectations. I will be calling them first for all of my future needs. Thank you for your help.
Thorough job & cooperative.
Marylee from N/A
Thorough job & cooperative company Job completed in reasonable time and work well done. They explained their work to me before & afterwards.
Paul from N/A
Excellent Service! Nick was my plumber today and did an amazing job. I have never have seen such amazing service. He told/showed me everything he had done today which was some issues with my water heater and having it not to code. He gave me a lot of advice on my new home and even handed out coupons and product information. Nick was VERY informative. I will be calling this company again and tell all my friends. THANK YOU!!
The best I hate plumers.
Lynn from N/A
But they where great!! They where very honest with me!! Thank you vey much!! I would give them referres!!
Luanne from N/A
The hose from the tank of my toilet broke at 7 p.m. causing a little flood, called Done and they had a technician promptly arrive as I had a leak and could not turn off the main valve to the toilet.
Susan from N/A
Thomas Meyer was excellent. He was prompt, neat, professional w/ top customer care. He didn't want to leave until I was totally satisfied. I will call Done again!!
Professional, and personable.
Sheryl from N/A
Excellent. Clyde was very professional, personable, and knowledgeable. He diagnosed and fixes the problem efficiently and well.Service time was excellent too--was able to get here right away on a Sunday
Technicians are respectful.
Marjorie from N/A
Technicians are respectful, listen to our concern and try to remedy. Technicians are respectful, listen to our concern and try to remedy.
Russ from N/A
Good service Thomas Meyer in Truck 44 arrived when promised and performed excellent work. He was however, thru no fault of his own, disrupted a number of times during the job taking phone calls about other jobs. As a former computer service technician I know how distracting it can be to have to stop what you are doing to handle a call about something else. It makes the job take twice as long as if you could just complete the job you were on. I sympathize with Thomas.
Very professional work .
Rick from N/A
Very professional work The work was done in a professional manner. Very friendly. Also finished in a very timely amount of time. Have had this company do work before and would recommend them.
Doug from N/A
Diligent. Professional. Clean none
Handled very well!
Helen from N/A
An unpleasant experience handled very well John was extremely nice, explained the problem, and took care of it in good time. He was able to get here before the scheduled time, which was appreciated.
Professional, accommodating and fair.
Barbara from N/A
Thomas explained our issue clearly and was expert at completing the repair of our corroded drain. I would use his service again without hesitation. Thank you.
Mary from N/A
The plumber from Done Plumbing came with an idea of there being only one thing wrong. He was very careful as he discovered there were actually several things wrong. He went over with us the cost, the probability of it helping and then let us decide what we wanted to do. He did what we wanted and that was that.
Real, down-to-earth plumbers.
Amy from N/A
Real, down-to-earth plumbers, honest work and estimates We had a very expensive, tough situation unexpectedly and the guys that came out from Done Plumbing were very straightforward and honest with us. I felt like they related to our situation-people who don't have money to throw at random things that break down. They told us up front what the cost would be, they did the work super well, there were no extra costs. Everyone was super nice, and they made a difficult situation much easier on us.
Very efficient in their work and cost.
Rebecca from N/A
I had a leak above the hot water heater and Wayne from Done Plumbing came out and replaced a portion of that line above the water heater. I was very thankful for their help. The leak had flooded a portion of the basement and he even helped me find a flood recovery firm to help me clean up. I found the leak during the night and when I called Done Plumbing they instructed me on how to turn off the water from the hot water line until they could come out and see it for themselves. They came first thing in the morning and remedied the situation. They did an excellent job. I will definitely call them again when I need them.
Nancy from N/A
Very nice, Thomas Meyer was very helpful & informative. Thomas analyzed the situation. We figured out what needed to be done. He followed up with options and actions needed. Very courteous.
The service was excellent.
Gwen from N/A
We called the plumber to get the kitchen sink unplugged. We decided to get a new garbage disposer and a free pipe cleaning came with the purchase. The blockage in our kitchen sink pipe was far worse than we expected. After working in a very small uncomfortable space for hours, using the snake tool to remove the clog, it became obvious that it wasn't going to work. He had to go under the mobile home, which is an unpleasant task under any circumstances, and clear out the plug from under the house. He was very patient and remained very professional and polite. He cleared the plug and did a great job of installing the disposal. He worked as neatly and cleanly as possible and clearly explained what he was doing. I would definitely be happy to use Done Plumbing again and I would suggest them to people I know.
Alma from N/A
Done Plumbing did some plumbing work downstairs in the basement and my husband and I are very pleased with the work. The young man that did the work was very well respected.
Clean, on time, good job.
Mike from N/A
Clean, on time, good job. Done Plumbing showed up on time, got the job done good, and cleaned up everything afterwards. Matt was a real nice guy. There were no problems
Highly recommend them.
Richard from N/A
Excellent service and I would highly recommend them. We had a back up in the sink and Done Plumbing came out right away to take care of it. JR went above and beyond and seemed very knowledgeable and wanted to be sure we were pleased with his work. They have very good customer service.
Absolutely First Rate !
Chris from N/A
I have been using Done Plumbing for about 7 years. they are always top level professionals in their field and they really understand service.. Its always comforting to know I have them as a resource for plumbing and that when they show up it will be done right.
Good job at a fair price.
Dan from N/A
All has been great. I got lucky with Done Plumbing because their guy came in and gave me a bid, then he was able to, himself, come back and do the work within a week. He came in, did it, cleaned up, and it don't leak. It's wonderful.
David from N/A
Thank You I have to say that in my experience with Done Plumbing, I have never been let down. I have always referred your company to my friends and family when it comes to any plumbing needs. However, our recent experience with Done Plumbing has FAR surpassed our previous experience with your company.Our service on 10 March 2012 far exceeded our expectations! Brian A. was very professional, courteous, and very informative. We can't thank your company ( or Brian ) enough. Sincerly,Melanie Washburn
Top notch service
N/A from N/A
Top notch service Couldn't have been better. Top notice service.
Brett from N/A
Wow, this was completely unexpected. Amazing service!! The entire experience was well beyond expectations, From the time I made the phone call, the order center receptionist was very proffessional when taking my call and the calling back to verify the techs arrival. As far as the tech, I can say hands down, I have never had someone as thorough as Thomas in 30 years of home ownership. Not only did he go out of his way to explain in every detail the pricing and preventative care, he was also personable in every way.I'm not particularily fond of spending 351.00, but with this type of service, it was worth every penny.
Wayne did a great job!
Bill from N/A
Informative, quickly accomplished, very, very neat.
He diagnosed the situation.
Russell from N/A
Great Job Joseph Green did an excellent job. He diagnosed the situation and figured out the problem we had and went the extra mile to make sure the downstairs bathtub drained properly along with the kitchen drain clog that we had.
Kitchen sink replaced.
Suzanne from N/A
I was very pleased and I would call them again if I ever needed anything. I called Done Plumbing to have my kitchen sink replaced along with all the piping underneath the sink. I was planning to install a water filter to my fridge and even signed some papers to have it done, but when I realized that I couldn't have it done due to the positioning of my fridge, they were really nice about canceling it. They were very thorough and professional. The only complaint I had was that they seemed like they were in a hurry to get to the next job, but I understand how it is with plumbing. Overall, I am very satisfied with the work they did. The guys that came in to do the work were all very friendly and professional.
Quinn at Done!
Brian from N/A
Was Great Called Done! when we had a water pipe burst in our crawlspace. Quinn was dispatched and immediately set us at ease with his helpful assessment and quick, yet thorough repair. He even offered some suggestions on how we could DIY some other plumbing concerns we had -- never had a plumber ever give DIY advice before.
Excellent, friendly, and courteous.
Valerie from N/A
Excellent, friendly, and courteous. I had Done Plumbing out here a few times. Each time they evaluated the problem quickly and explained all the options including cost. Once I made my decision, they got right to work and were efficient. The workers are great. They don't shove anything down your throat. They always give you the options and its plus's and minus's.
I was extremely pleased.
Kristi from N/A
I was extremely pleased with the service provided. The service provided was timely and complete. The technicians were knowledgeable and professional. I was extremely pleased with the experience and results.
Cassandra from N/A
The best possible under stressful circumstances. They were efficient in the diagnosis, frank but not alarmist when giving me the news. Very efficient when doing the work, kept the mess contained. Really pleasant and easy - going to work with. Cooperated with the delivery people, made things as easy as possible.
Excellent Home Repairs.
Melinda from N/A
Excellent Home Repairs We called Done Plumbing for a second time for work to be done at our home since we had received excellent, quality service previously. My family found Gavin Smith to be highly professional and were glad he was available when we called again. Ralph assisted Gavin on the second call and we found him very qualified and professional, as well.
Excellent service The technician arrived on time,
Valerie from N/A
He was efficient and fixed my plumbing problem right away at a fair price. I will call Done plumbing again in the future.
They are really good.
Douglas A. Curley from N/A
They are really good. I love Done Plumbing. They did a great job. The guy who was out here was exceptional.
We were pleased with their service.
Ron from N/A
Done Plumbing fixed the leak we had. We were pleased with the work they did. I thought the service was way over priced but that is typical with plumbers. We were happy to have them fix it for us. Another company quoted us 3,500 dollars for this issue. Done did it for around 500 dollars.
I am very satisfied with the overall experience.
Tony from N/A
Done Plumbing was great at getting someone hear in a timely manner and Gave great feedback. I would recommend Done Plumbing to all my friends + family.
Professional, courteous, and on time.
Richard from N/A
Professional, courteous, and on time. Excellent experience - even with the cockney accent. The BrIts are still our friends. John is a good guy!
Very pleased with total experience. The
John from N/A
1st time we have had to have a plumber I wanted to pick a company that I would use ongoing. I will definitely use Done in the future and recommend Done every time I have an opportunity. Quinn was professional, competent and very thorough. I will request Quinn in the future
Robert from N/A
Excellent. Will use for future needs.
Very good. The service was excellent.
Tim from N/A
Very good. The service was excellent. John went above and beyond to help out.
Larry from N/A
As Always, the technicians did an excellent job. They protected the area of my house in which they were working and left no mess, e Professionalism in what they did and how they worked was exceptional. The added benefit of giving information to help prevent the same problem from happening again was great.
Cynthia from N/A
Very positive I would recommend this company to others. Robert was very courteous + efficient.
Knowledgeable + professional!
Kimberly from N/A
Excellent! The tech was very knowledgeable + professional! The tech was friendly, knowledgeable + professional. He did a great job quickly. Also gave good information about preventing the problem by explaining what was wrong.
High quality and very clean.
Tadeusz from N/A
The job he performed was very high quality and very clean. The tech did an excellent job. It was excellent customer relations, which is very important to me. The job he performed was very high quality and very clean. I have worked at a plumbing company and it is not easy to do the job correct. He knew what he was doing.
House within the hour .
D.J. from N/A
Michelle set it up / Suzie called to let me know Todd will be at the house within the hour - Great Service! Todd had to diagnose what and where the small leak was located... the space under the sink was confined and he needed to cut into the cabinet and the wall so that he could complete the repair. A job well done!