Damaged my baseboard in multiple spots, many holes in the wall, and ruined multiple windows by abusing latches, scratched adjoining tile in multiple spots. I asked for just the one window latch replaced and they strung me along for months finally stopped responding to my calls.
Owner ran "possible franchises" through my private home w/o my permission multiple times.
Contractors used my bathrooms upstairs after i said only the powder is okay. Didn't flush....
i turned HVAC off and put up drop cloth to avoid spreading dust as much as possible. They turned HVAC back on and left door open....and pulled drop cloths which were out of their way.
I spent about 25K on floors and they treat me like garbage
Bryan was so professional when he arrived to give me an estimate, He arrived with his assistant and completed everything in a shorter amount of time than he estimated! The floors are beautiful and he even made a wood cover for my crawlspace which turned out great! Fabulous job!!! Thanks so much.
Definitely recommend. They did a great job and made sure it was just what we wanted. Staff is very professional and courteous.
They did great quality work on a challenging job.John A. Denver, CO
They are very professional, hard working, and reliable. They took time to answer a lot of my questions. He gave me his cell phone number to call him should I have additional concerns. The wood flooring looks great and I met his installers who were very hard working and wanting to please me. Instead of 3 to 4 days the flooring was done in 2.
Bryan and his team did a great job on our project. We had a specific schedule we needed them to meet and they adjusted their workload to make our project work. Floors look great!
Our experience was professional excellence from the first contact forward. What we were told is exactly what happened and even though we changed our plans mid-job, the crew happily complied and finished the job with smiles all around. From a great bid to fabulous service (and I do stress fabulous service), this company and its employees are the ones to work with. Excellence is what they strive to achieve and in my case, they achieved it and went far beyond. I am a very happy customer with brand new refinished floors and a whole new mudroom, bath and two closets that have design tile. Gorgeous. Thanks to all.
On time, helpful with choices, beautiful job, follow-up was splendid. this was a great experience and I would highly recommend Footprints Floors based on our interaction with Bryan. He’s the best.
They are efficient, competent, knowledgeable, and informative. They seemed to be as professional doing my small job, as you would expect them to be doing large jobs. I would call them again.
Bryan did superb work. Our floors look gorgeous. Bryan is very professional, very courteous and goes above and beyond to completely satisfy the customer’s needs. I would definitely recommend him.
I was very pleased with this company. They were very professional throughout the process. Floors came out great. I especially liked how he didn’t try to over sell me on what needed to be done. He knew what needed to be done and suggested it to me, which was less work then I anticipated, and less cost. The result was fantastic. I wish I had called them earlier.