112 Reviews
Highly Recommend

New Horizons Flooring did an excellent job installing tile in several parts of my home. They were professional and finished the job in a timely manner. The installer was very skilled at his job and cleaned up the areas every day during the project. I would highly recommend them.

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Adam
Make it happen,

It has been a pleasure working with John Kramer and his crew. It has been my experience that, New Horizons Flooring is willing to make it happen, and do it well with accuracy. I am a manager of a 120 unit high rise and they installed my flooring. Their work is precise and they were very punctual, which can be very hard to find. They went out of their way to make sure everything was done and to my liking. I felt they were very reasonable in pricing, and finished in a reasonable time. I would recommend New Horizons Flooring to anyone who has an invested interest in doing things right, by someone who can do it well.

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Cheryl
It’s refreshing!!

It’s refreshing to see that there are still companies out there who really care about their customers. Your Thoughts: I recently had New Horizons install new hardwood floors in my kitchen/dining room, family room and ½ bath, and I can tell you that the glowing testimonials I read on Tom Martino’s referral list are absolutely true. John and his team are such professionals and did an amazing job. Putting in new floors is a messy job and inconvenient to live through, but John’s foreman, Daniel, was there on time every day and things moved along seamlessly. It was very impressive to see the skill and workmanship that goes into laying new floors. My job wasn’t a big one (560 sq. ft.), but I still felt like I got the ‘white glove’ treatment. You never know these days if the contractor you hire is honest, truly skilled at the profession or if they will stand behind their work, but I could tell from my initial talks with John that he truly cares about providing an exceptional product and great customer service. John told me a lot of their business comes from referrals, and I believe that. I couldn’t be happier with my new floors, and can confidently say that if you choose New Horizons for whatever your project is (they do other work than just hardwood floors), you’ve made the right choice.

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Chuck
Excellent Experience

Your Thoughts: I tend to rely heavily on customer feedback and testimonials when considering a large purchase. I reviewed the feedback for several flooring companies before making my decision. New Horizons customer feedback was very good so I decided to use them to install my new kitchen floor. I know now that it was the right decision. John and his staff set the standard for service. All through the process I was kept well informed of what was happening and what to expect next. All of my questions were answered and even anticipated! The flooring was delivered a week ahead of time to allow the wood to acclimate to my house. The New Horizons staff showed up on time, let me know their progress throughout the day and left the site cleaner than when they arrived. There are many flooring companies out there and you can probably get a lower price. What I shop for is quality and service and New Horizons exceeded my expectations. I will not hesitate to choose them again for my future flooring needs.

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Sally
Great Service!

We had New Horizons Flooring Company come in and put down new hardwood in our living room and refinish the existing wood in the kitchen and entrances. We are impressed with the quality and service for the price. Dan, our installer, and his crew, were conscientious of their work and his attention to detail made this project a cut above. He communicated daily on the progress of the project and addressed all concerns immediately. Because he was finishing an older floor next to a new floor, his staining blended the two floors seamlessly. They were very tidy-cleaning up daily-and there was very little dust to deal with. We are very pleased with our beautiful new floors! We would recommend this company PROUDLY!!

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Harvey
Great Flooring Company

New Horizons are true craftsman in the best sense of the word. We had a different company refinish our hardwood- the main level floors- and they did a terrible job. We then hired New Horizons to redo this work and they were terrific. Based on this, we then had New Horizons install new flooring upstairs. New Horizons is meticulous, responsible and clean in their work with wood. After their work the floors are not just wood, but a true work of art.

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Mary
Very pleased

John and his crew did a great job tiling my kitchen floor. They were a pleasure to have around. They put down runners to protect the rug and cleaned up as they were leaving. I plan to have them back to do more work and my son was impressed and plans on using them also.

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Ashli
I love my new floors!

From the beginning, John with New Horizons was very professional and always willing to answer any of my questions and listen to my concerns. We had new tile floors installed, new wood floors installed, as well as the existing wood refinished. All of the work was completed exactly when John said it would be, without any delays and with minimal disruption to our daily lives. The floors, both tile and wood, are beautiful! I would highly recommend New Horizons for their workmanship and superb customer service.

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Earline
Great New Floors.

New Horizons installed hardwood floors in my family room, kitchen and dining area. They also installed tile in the powder room. The floors look amazing. The workmen were polite, efficient and very professional. The work was completed according to the original schedule. I am pleased with the results and would recommend New Horizons to any of my friends.

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Bill
Terrific job !

We got 3 bids, and called New Horizon. John kept us informed of how the job would progress before hand, gave us time lines, and was always available to answer our questions. The different crew members were all very nice, pleasant guys. They did the job two days quicker than anticipated, which was great. When we saw the finished product, we were thrilled with how great it looked. The next day, I found some of the varnish for the final layer for the floor had dripped through a heater vent onto a desk in the basement. John was very apologetic and worked with me to my satisfaction in cleaning the dripped upon area. Things like this can happen, the plus was that John and crew were ready to do whatever it took to fix it. We would definitely use them again for future wood or tile floor work.

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