New Horizons Flooring
Floors look brand new
New Horizons Flooring did a superb job on refinishing our 11-year-old oak hardwood floors in our kitchen and entry-way! We had areas that had a little water damage, were worn by foot traffic, lightened by the sun, and had gaps where the wood putty came out. When I first was looking for a quality flooring company I asked my brother-in-law Bart Womack, who works for the Referral List, who he would recommend for refinishing our hardwood floors. He highly recommended talking to John Kramer @ New Horizons Flooring. Normally, I get 2 to 3 bids on a home project like this. However, when John came over to give me an estimate I thought that his price was very fair, he answered all my questions, and so I decided to not waste time in getting other bids. John’s crew was very professional, communicated to me what they were doing every day, and gave a lot of attention to detail. I enjoyed watching the whole process. Now our hardwood floors look brand new. We were extremely satisfied with New Horizons.
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We got John Kramer’s contact information from the Tom Martino list, and he became one of three flooring companies we interviewed to install new hardwood floors in our living room and home office.
John arrived for the initial meeting on time and was friendly in his demeanor and thorough in his analysis of the work we wanted done. He subsequently presented pricing and timelines for both hardwood and tile flooring projects. Once the hardwood option was chosen, John finalized the project timeline, locked in the cost and most importantly, set our expectations concerning when each specific task would start and finish. He also went out of his way to communicate to us the tasks we needed to do in order to help make the project a success.
John’s crews (install, sanding, finishing) worked flawlessly together with each group starting and finishing as planned, and John was diligent in keeping us informed about project progress. The project was delivered on time and at the price negotiated. The quality of the work is outstanding and we have already received multiple compliments about how beautiful the floors look. I firmly believe great work like this adds real value to a home. I HIGHLY recommend John and his company.
This was our first wood floor. I only can recommend New Horizons Flooring Company. John, the owner and Daniel, the project manager, were just wonderful. They helped us get organized and answered all our questions. The floor is beautiful and we enjoy every minute of it. Their work crew was clean and very efficient. Great job.
Our Experience with New Horizons Flooring
New Horizons Flooring refinished our existing hardwoods in our family, kitchen, entryway and powder room. John was very responsive to our requests for quotation and willing to answer all my questions even after the quotation had been provided.
The quality of work was exceptional, and Anthony who worked on our house, was great to work with. He provided us daily updates on progress and estimated completion time of the work. This allowed us to better manage working lives and pets.
If you are considering hardwoods new, or refinished, I would recommend New Horizons without hesitation. The flush vents they installed in the kitchen and powder room are wonderful and truly show the craftsmanship they provide. Thanks again.
Our hardwood looks amazing. We refinished what we had and added new wood on our main level. John assured me that the match between the old and the new would be perfect and it really is! We also did our stairs, which I just love! His crew was very patient with me and always wanted to make sure my questions were answered. They went over the time line with me each day so I could plan ahead. They were professional and very nice. The price was reasonable compared to other bids. I wasn’t planning to go with the water based finish but John did a good job explaining the differences and I changed my mind. Their customer service is amazing and I would not hesitate to recommend them. Thank you!!
John and Ryan’s crew did a great tile job in my kitchen, laundry room, dining nook and 3 bathrooms. All this, in spite of my dog and me being underfoot. I asked for a senior citizen discount and they gave me 15% off my job! They also started the job and finished the job on
Kitchen hardwood floor.
Putting hardwood red oak floors in our kitchen was a pleasant experience. New Horizons is very responsive from the price estimate through final polish. The price estimate is detailed and accurate. The workmanship flawless and customer service superior. The owner, John Kramer, communicated with me throughout the process, making us feel we were getting the highest attention. I will go to New Horizons Flooring Company for future flooring needs.
I decided to have additional hardwood added to my living room. Having had similar work done in the past by another company I expected it to look good but it was far beyond my expectations. John and his crew were wonderful to work with, and the floor is just gorgeous. I would highly recommend them to others, you won't be able to stop looking at your floor!
I love my new floors.
New Horizons Flooring did outstanding work for me. I had hardwood floors put in my living room to match up with my entry way. Daniel came on time and went over every detail with me, including the material to be used, what I needed to be done and cost options. The floor was in and ready to be sanded in half a day,then just 2 days of finish work and they were finished. Everything was done very clean and neat and professional. And WOW the floor is absolutely beautiful. Family and friends can't believe how lovely it looks. It is everthing I wanted it to be and more. Thank you New Horizons, great work!!!!
The team is courtous,they are very careful in on the work that they do. Their final finish is excellent.