112 Reviews
Patricia & Dave
Initial bid

Initially I was impressed with the professional approach of John Kramer when we met to get a bid for installing 2 rooms and a stairway of hardwood. This included refinishing the old existing hardwood floors to match the new and repairing some water damaged hardwood in the kitchen. John was the only bidder for the job that actually completed their bid during the initial meeting. He was very patient when we asked him to return and add to the initial bid the stairway and answer some additional questions. The two men on the crew that did the installation were equally professional. Sean (who worked alone the first few days as another job had run over) was amazing. He was not only a very hard worker but he also kept me posted on what to expect the following day so I could be prepared. Faron, later joined Sean and together they were an excellent team and worked so hard. Everything was finished on the time line initially discussed with us. John Kramer did a walk through with me upon completion and took care of the few things we saw, answered my questions and gave me very good advice on how to best care for the new floor. All and all it was a very positive experience for us and our floors are so beautiful. You cannot tell what was already in and where the new was put in. All matched perfectly. We highly recommend New Horizons Flooring Co.

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Carol
Beautiful Floor

I decided to have additional hardwood added to my living room. Having had similar work done in the past by another company, I expected it to look good but it was far beyond my expectations. John and his crew were wonderful to work with, and the floor is just gorgeous. I would highly recommend them to others, you won’t be able to stop looking at your floor!

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Steve
Job well done!

I was first impressed when John came to our house, listened to our needs, made some great suggestions, and took the time to bid the job while we waited. The install team did a wonderful job and was very quiet while they worked. The quality was outstanding. The New Horizons bid was also the most affordable we received. We now have them quoting a third bathroom update!

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Daniel Solomon
True Professionals

New Horizons Flooring Co. did a top-notch job on two homes of mine, the home I live in and a rental property. They were always prompt, efficient, and did the hardwood flooring work beautifully. John Kramer (owner) and Daniel were a pleasure to work with, and they were terrific in accommodating all of our specific scheduling logistics given that both homes were done at nearly the same time when we and our renters were all on vacation. I was slightly nervous having hardwood floors installed while being out of town, but the New Horizons folks were beyond trustworthy and professional. And in the end, my family and I loved coming home after a week to brand new floors. I would use New Horizons again in a heartbeat and would highly recommend them to any of my friends.

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Janet
I’ve hired New Horizons twice.

I’ve hired New Horizons twice and would hire them again. Your Thoughts: In 2007, my husband and I hired New Horizons to install a tile floor in our kitchen. We were so pleased with the results, we recently hired them again to tile the floor and tub surround in a bathroom and replace the tile around our fireplace. John’s crew was courteous, professional, and did an excellent job on the bathroom and the fireplace. We’ve had lots of compliments on the tile work from our friends and family, and would definitely hire New Horizons again. We recommend them to anyone looking for a professional job at a reasonable price, with work that’s done on time and at the price that was agreed upon. It’s very refreshing to work with a contractor who genuinely cares about their client and wants to make sure the work is done to the client’s satisfaction.

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Kenneth
New Horizon for our bathrooms.

New Horizons Flooring Company sets a new horizon for our bathrooms. NH did a great job remodeling our home's master bath and powder room bath. These were extensive updates with new & repositioned shower, tub & deck, sinks, vanity top, toilets, heated flooring, slab stone tops & shower parts, and wainscot all around. We were pleased with the flooring job NH did for us couple years ago, so we called on them for our bathrooms project. John was prompt, listened to our ideas, added some good suggestions - and helped us decide on our final plan. He was also flexible, as we reduced costs by doing the plumbing procurement online at greatly reduced prices, shopped around for the very best values on our tile & stone - and also doing some of the work ourselves. These added up to VERY significant $$s savings on our project - Yahoo!! For this broader scope job, NH brought in their 'friends' - the plumber guys, the electrician guy, the dry wall guy, the painter guy - all impressive pro-tradesmen. And as with our flooring project, the NH guys did a masterful job from demo - to setting our vein-cut planked travertine shower - to the 'tricked-out' 5 element, angle set powder room's wainscot. These guys really do seem to enjoy a challenge!! Bathroom projects can be difficult, requiring a range of expensive components and trade skills in a complex multi-phased work plan that extends over weeks and even months. NH helped us limit our risks and complexity by taking-on everything except the slab stone and shower enclosure glass work. With whom they easily coordinated with and our project when smoothly. We're now very happy with our updated bathrooms, and give a BIG THANK YOU to New Horizons (they're more than just) Flooring Company!!

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Brian
Never too busy to answer questions.

I was in need of hardwood work and went to Tom Martino's list. There I found New Horizon's Flooring. I called and spoke with John (the owner) who took the time to explain options and cost to me. His talented crew was very helpful, never too busy to answer questions. Though there was one minor glitch in the process, it was quickly and thoroughly corrected. I am pleased with their work quality and professionalism. The owner actually came to job site on several occasions to check on things. I do recommend New Horizon's Flooring. Thank you!

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Sharon
Top notch professionals!

Just wanted to let you know how much we love the new look of our refinished hardwood flooring. We were very impressed with the fact that once we called you for an estimated date, you were able to work with our busy schedules in a timely manner. Your experienced workers were both courteous and considerate of our home and belongings. They did a fantastic job of completing the project to our satisfaction in only 1-1/2 days while carefully blocking off the area and keeping dust to a minimum. I would be happy to recommend your services to our friends or anyone looking for top notch professionals. Thanks, again.

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Mary
Very clean and respectful

I just wanted to let anybody that is thinking of having their bathroom shower retiled they could have no better company then New Horizons do the job. They came to my home on the 6th of March and finished on the 8th of March. They were clean and made sure that my carpet and wood floor was protected. They were very courteous, and respectful. And in the future if I need any more work done I will be calling them back. They worked within my budget and were fair in their pricing.

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Mark M.
Truly Professional in Every Way

New Horizons Flooring installed tile and heated floors within my master bathroom and closets. The layout of the rooms and closets was very complicated and required numerous cuts, corners and a careful layout. They delivered in an outstanding manner. The crew was professional in every regard, did a fantastic job with everything and were a pleasure to deal with. I would highly recommend New Horizons Flooring for any future project you may have.

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