112 Reviews
Cathy C.
Remarkable Transformation of Wood Floors

Daniel and his team truly worked magic in restoring my wood flooring; the floors look better than they did when brand new! The wood flooring in my home has been through a lot of rough wear and tear from kids, dogs running all over, people stomping around in high heels, and moving furniture around. I also did some remodeling and removing walls, which left ugly scars on the floors and they were in desperate need of repair. I needed a company that specialized in repairs and restoration. New Horizons was the perfect choice, which I found on Tom Martino’s website! The transformation is amazing; I am happier with the restored flooring than I was when it was new. John took me through the entire process so I knew exactly what to expect; and I was completely satisfied with the pricing. Daniel was the perfect project manager; he told me daily how work was progressing and his team kept to their promised schedule. They worked very hard to make sure I was happy with the final outcome. And, they created custom floor vents which are fabulous! New Horizons has the best professional craftsmen on their team. I feel like I have a new home and I am on top of the world. New Horizons is the only flooring company I will ever recommend. They will be out in a couple of weeks to tile around the fireplace, and I can’t wait to see the final result! Outstanding customer service and outstanding results.

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Melinda H.
Accommodating, meticulous, courteous!

It is with much enthusiasm that I share my experience with New Horizon Flooring! My choice was only after significant research of several companies. My flooring is beautiful and impeccably installed. John and his crew were accommodating, meticulous, and courteous throughout the process. I had tile laid in my laundry room, and wood flooring installed in my kitchen, dining room, and hallway. The work was completed timely, expertly installed, and with prompt clean-up. They then followed up to ensure the work was to my satisfaction. New Horizon Flooring is a trusted company that I will call for my next project. I highly recommend them for tile and flooring needs.

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Roye Bruce Thornal
Beautiful repair job

New Horizons replaced a section of our red birch hardwood flooring following a roof leak that caused water to run down the walls and severely warp the section of flooring. They interlaced the new flooring with the undamaged existing flooring, then sanded, refinished and sealed the entire floor to blend the surface together. The professional craftsmen were very respectful of our property and finished the project so expertly that we cannot tell where the new flooring ends and the existing flooring begins. Nicely done !

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Joseph Sandoval
The best in customer service, highly recommended!

Dealing with John and his crew was a real pleasure. Accurate and fair estimate and fast, beautiful installation of our porcelain tile. The best in customer service, highly recommended!

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Maureen
Excellent Service/Work

Thank you very much for the wonderful job your team did refinishing my hardwood floors. The team kept me posted each step of the way and their professionalism was excellent. I have three additional bedroom floors that I would like to have done this fall/winter, and will be contacting no one other than New Horizons

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Neil A
What an amazing job this company did!

After having interviewed 3 companies for a rather large tile job I was having done in my home, I decided to go with New Horizons Flooring, and I couldn’t be happier with my choice. I have a mountain home with in-floor radiant heat, so tile was a great choice as a heat transfer material although I love the look of wood. I didn’t know, but there are great looking porcelain tiles that resemble wood and are 6X24 in dimensions to help really give it that wood look. I read online that these wood tile installations look great ONLY if they are installed in a specific way. New Horizons Flooring was familiar with this type of install and explained what special attention needed to be followed during the installation. After choosing the wood tile to be installed I can honestly say the living and dining room look amazing. I wish there was somewhere to post the before and after pictures on referral list just to show everyone what amazing job New Horizons Flooring did. Maybe New Horizons Flooring will put them on their website. The attention to detail by the installers was amazing. Everything lined up perfect, the grout lines were exact, and the transition pieces they installed fit flawlessly. After every contracting job I’ve had done there is always something that sticks out where I’m thinking I wish they had done this or that differently but there is NOTHING I would change about this install. It’s perfect! Again, many thanks to New Horizons Flooring and I’m already picking out the tile for the whole second level install. A++!

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Laurie A.
Quality Excellent

New Horizons Flooring refinished our wood floors and did an exceptional job. We had to be out of town during the whole process and everything went smoothly and flawlessly. It was so nice to return home to beautifully refinished floors. John was great about reassuring us that all would be taken care of while we were gone. This is by far the best experience we have ever had with a contractor. We will definitely recommend New Horizons and use them again ourselves for our flooring needs in the future.

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Daniel S.
Quality Excellent

John, Daniel and the rest of the folks from New Horizons Flooring are true professionals. New Horizons Flooring Co. did a top-notch job on two homes of mine, the home I live in and a rental property. They were always prompt, efficient, and did the hardwood flooring work beautifully. John Kramer (owner) and Daniel were a pleasure to work with, and they were terrific in accommodating all of our specific scheduling logistics given that both homes were done at nearly the same time when we and our renters were all on vacation. I was slightly nervous having hardwood floors installed while being out of town, but the New Horizons folks were beyond trustworthy and professional. And in the end, my family and I loved coming home after a week to brand new floors. I would use New Horizons again in a heartbeat and would highly recommend them to any of my friends.

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R Garber
Quality Excellent

New Horizons did a fantastic job working with us to put in new floors. John was very customer oriented by checking in with us regularly through the process of picking a floor, how the installation would go, and minimizing any disruptions to our plans. The quality of the work was extremely high and we would use New Horizons again.

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Mike & Pam
Crew Polite and Competent !

We had water damage to our house and consequently our hardwood floor was damaged. After talking to John we made arrangements to have our floor sanded and refinished. We hit a snag and work needed to be started about a week early. John juggled his work load and was able to accommodate our schedule. The work was done as promised and completed on time. All of the crew was polite and competent in their part of the job. We would highly recommend this company for hardwood work.

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