on Aug 14th, 2019
rude phone etiquette
Though I answer phone live, rather than voice mail. I do have a definite Boston Accent/Affect.... many find it charming, others may not. There was never any intention to be rude to you. If I requested name and number to call you back, it was because I was serving a client prior to you calling. This allows me to give you adequate the time and attention you deserve, rather than splitting my attention. Feel free to call anytime to discuss this matter.